Customer Reviews & Stories

Total professionalism. Not normal for an auto shop to work so hard at customer service but they take their business seriously. Great crew I highly recommend Advanced Automotive.

— Google Review

We have been going there for years. Friendly honest people.

— Google Review

I've been going to Advanced Automotive for over 20 years for my vehicle repairs and maintenance. They have always done a great job and continue to honest and excellent mechanics. My truck was experiencing a very difficult electrical problem. Advanced Automotive stuck with it and figured it out. They did an outstanding job. I don't know what I would have done without them.

— Google Review

Always considerate and always willing to do what they can to help.

— Google Review

After spending time looking at reviews for various companies I decided to take my car to Advanced Automotive.

Every review was excellent and five stars, so how could I go wrong. Well after my first appointment and car return, to say I was disappointed would be an understatement, what happened all these five star reviews and here am I with a car that still doesn’t work and after paying a bill.

A week later I received a text message from Mary at the office asking how I felt now my car was repaired, still waiting was my response. Two days of nothing then someone must have realized what had happened, because after that the whole management and office staff literally descend onto my car, a mistake had been made a customer had slipped through the net and boy did they make it better quick. That’s why they get five star reviews.

Would I use them again, would I recommend them to my friends? Yes I would with glowing praise, not only did they fix the problem but wouldn’t charge for the labor. So after a mistake made by their team they more than made up for it in my eyes.

— Google Review

These people are very kind and helpful. The team is always honest and up front with me, if I need something explained they take the time to do so. I never feel rushed or pressured and every time I get my vehicle back it runs better than it did before. Advanced Automotive is a blessing to our Redding area. Thank you for all your help. God bless you.

— Google Review

So very proud of this hidden little gem, Redding's finest. My son, Cody Morelock has taken his family business to benchmark level of expertise in the industry and customer satisfaction.

— Yelp Review

It's hard to find an auto shop that is honest. I always come here for a second opinion on a quote I receive.The staff is friendly and go above and beyond.

— Google Review

Prompt service, honest pricing and a wonderful, friendly staff!! Highly recommend their services!!

— Yelp Review

These folks were great.  I brought my car in for a transmission problem. Being totally honest with me they said they were unable to fix it.  They referred me to a specialty shop.  In the meantime they did an inspection of car and found a minor issue.  It didn't need a repair but left the decision to me.  I opted to have them make the repair.  The work looks good and they had great communication with me.  I will be a returning customer.  Thank you.

— Yelp Review

Advanced Automotive came to me about 7 years ago on a tip from a friend. Ever since I have entrusted all of my Automotive needs to Advanced Automotive. Integrity, honesty, premium replacement parts, and a welcoming atmosphere from the front office to the garage.

— Google User Review

Tim & Cody@Advanced Automotive have been our only mechanics since moving to Redding 21 years ago. They have worked on many different vehicles that we have owned, including an old clunker Chevy Pick up truck that had more problems than any vehicle deserves. Advanced Automotive is the kind of shop everyone wants & deserves to have. I can take my vehicle in, describe what it is doing and just say fix it as I walk away knowing it will be done right! In short, we trust them entirely, and so will you.

Bert & Dara Stead

Redding CA

— Google User Review

Cody is our first choice automotive repair guy every time. He has great advice for proactive and preventative care for your vehicle and genuinely cares enough to make sure he and his team do a quality job. Thanks so much, Cody!

— Google Review

My truck broke down in the middle of no where.  Called repair shops in Redding and my 1990 Diesel Ford P/U was too much for other shops to take on at the last minute to get me back on the road. Finally one shop recommended I try Advanced.  I towed it over 100 miles to  Advanced Auto in Redding and so glad I did!    Great staff.  Kept me informed.  Very reasonable prices for all the work they did. My truck has never run this smooth.  Just towed a trailer up to Washington above Seattle and it performed like a champ.  Thanks Kayla, Mary and Cody.  You have a great team there and your service and repair are excellent.  6 Stars in my book!

— Yelp Review

Cody and the crew are the best we have worked with in Redding without a doubt!! Always easy to get a rig in and out quickly and they never up sell!  With an older fleet of vehicles that need to be maintained, this is our go to shop!!

— Yelp Review

My first experience with this repair shop..A+ 5 star Customer care and quick , inexpensive , competent auto repair...They gave me a ride home and picked me up..They washed the poor old 98 Subaru and even set the clock in it...$250.00 bucks..Now It shifts better than it did when I bought it in 2002..Still in a state of shock..I was expecting to have to replace the transmission or take it to pick and pull..

— Google Review

Great work and excellent service all around! My boyfriend and I have taken all of are cars in at one point or another for different reasons and they always exceed our expectations. They make taking a vehicle in for service a pleasant experience and will even give you a ride to your front door if you need it! 🙂.

— Google Review

Tim & Cody@Advanced Automotive have been our only mechanics since moving to Redding 16 years ago. They have worked on many different vehicles that we have owned, including an old clunker Chevy Pick up truck that had more problems than any vehicle deserves. Advanced Automotive is the kind of shop everyone wants & deserves to have. I can take my vehicle in, describe what it is doing and just say fix it as I walk away knowing it will be done right! In short, we trust them entirely, and so will you. Bert & Dara SteadRedding CA

— Google Review

Cody, Tim, and all the crew at Advanced Automotive really do a great job. They are friendly, honest and upfront about your repairs, and do top quality work.

— Google Review

Honest, helpful and great customer service. The most trustworthy automotive repair facility for Diesel pickups in and around Redding.

— Google Review

I took my truck to Advanced Automotive because they were close to the house and it was overheating. I'll continue to make Advanced Automotive my preferred car repair service in the Redding area. They were honest, fair, and reasonably priced. The owner went out of his way to make a timely diagnosis and repair of my vehicle. I can't say enough about the integrity and quality of work demonstrated by Advanced Automotive.

— Google Review

The work this shop does is exceptional. Quality work for a reasonable price! Owner follows up and makes sure everything was done to my satisfaction. Then, I even received a coupon for money off my next visit! 😀👍🏻Advanced Automotive should be the only place you take your vehicle for repairs in the Redding area! Tell them Doug sent you.

— Google Review

Best automotive repair shop in Shasta County. Professional,  fair and honest. I have always received top quality service at a fair price. Give em a chance, you will most likely change where you get your automobile serviced!

— Yelp Review

This was my first time using Advanced Automotive. I recently moved to the area and my truck had difficulty starting. The techs troubleshot and diagnosed the issue, keeping me in the loop the whole time. Good customer service and fair pricing.

— Google Review

I’ve been taking my Tahoe to them for a couple of years now and I wouldn’t take it anywhere else. The staff is always friendly and knowledgeable and offering discounts at every service. I know my vehicles are in great hands here.

— Google Review

Best shop in town. Extraordinary service and honest people. Definitely take the time to get it done right and stand behind their work.

— Google Review

Really appreciate how thoughtful these guys were in the repair of our Suburban. I had come to these guys before for minor repairs/maintenance but never needed any major work done. We were very impressed with the expertise in the diagnosis and repair as well as the considerate customer care that they showed. Despite getting asked all the time who "my mechanic" is, I haven't had one in years. Glad to have someone that I can trust for the future and who I can refer others to.

— Google Review

Very knowledgeable staff, very helpful. This seems like an odd thing to comment on but I am really impressed with their work order/receipt; the amount of detail about what was worked on, what the electrical readings were and the compression readings on the engine cylinders were - I've never gotten that kind of detail from an auto mechanic before.

— Google Review

Best automotive shop around! Fair prices and they go above and beyond when it comes to customer care. Very personable and friendly. Would not take my truck anywhere else!!

— Google Review

When my Explorer had a transmission issue, I knew I needed to get it over to Advanced. These guys are professional in every way! They know what to do and what not to do. What they did was troubleshoot and the amount of experience they have really speeds up the process of diagnosing the problem. Because of this in my situation they were able to fix the transmission without a rebuild or new tranny. This saved me a ton of money! (Thanks guys!) If I had a question ( I always do) I got an answer right away. If you like honesty/ transparency and professional service this is the place.

— Google Review

My husband brought in his car after a recommendation from a friend. We had a great experience. He had many things wrong with his car and they were reasonable and honest. They have made us feel welcome. They have kept in contact with us since he brought in his car to make sure he is happy. Top notch company!! Highly recommend them.

— Google Review

This was my first time using Advanced Automotive. I recently moved to the area and my truck had difficulty starting. The techs troubleshot and diagnosed the issue, keeping me in the loop the whole time. Good customer service and fair pricing.

— Google Review

Love advanced automotive. They have taken good care of me for years across multiple vehicles. Can't recommend them enough.

— Google Review